ALEN BLANCO HERNANDEZ 2035
TERMS & CONDITIONS
1. INTRODUCTION
1.1 These Terms and Conditions (“Terms”) set out the rights and obligations between Zeolla Solutions (“Provider”) and any individual or entity engaging the Provider to supply migration-law copywriting services (“Client”). By placing an order, paying a tax invoice or completing the Provider’s online form, the Client is deemed to have read, understood and accepted these Terms.
1.2 The Provider supplies copywriting and associated legal‑research services for migration‑law reports. Zeolla Solutions does not provide legal advice or immigration advice—it acts solely as a copywriter and research provider. Under the Migration Act 1958 (Cth), only a registered migration agent or Australian legal practitioner may give immigration assistance; non‑registered persons are prohibited from providing such assistance. Accordingly, Zeolla Solutions does not act as the Client’s migration agent or lawyer and accepts no responsibility for legal or migration advice.
2. SCOPE OF SERVICES
2.1 The Provider drafts, edits and reviews migration‑law–related content, including labour‑market‑test (LMT) reports, training plans, genuineness‑of‑position reports, market‑salary‑rate analyses, submissions, business plans and genuine temporary entrant (GTE) letters, Request for further information, and writing contents. The Services are designed for marketing and informational purposes and must not be treated as legal advice.
2.2 The Client must ensure that all migration law reports prepared by the Provider are reviewed by a registered migration agent or Australian legal practitioner to confirm compliance with the specific legislative criteria applicable to the Client’s case. The Provider is not liable for any inaccuracies arising from information supplied by the Client or for non‑compliance with legislative requirements where the Client fails to obtain appropriate professional advice.
3 . COMPLIANCE WITH MIGRATION ACT 1958 AND MIGRATION REGULATIONS 1994
3.1 The Provider’s LMT reports are prepared to assist sponsors to evidence labour market testing requirements under Subdivision BA of the Migration Act 1958 and related legislative instrument. Section 140GBA of the Migration Act 1958 requires a sponsor to undertake labour market testing within a prescribed period, in a prescribed manner and with specified evidence. The Minister may determine the required language, method, period and duration of advertising.
3.2 In accordance with the current Migration (LIN 18/036: Period, manner and evidence of labour market testing) Instrument (LIN 18/036), each nominated position must be advertised in at least two advertisements on nationally‑reaching recruitment platforms, print media, radio or (for accredited sponsors) the sponsor’s website.
3.3 The Provider uses online recruitment platforms such as Indeed, Seek, Jora and Workforce Australia to publish LMT advertisements. The Provider is not responsible for delays in the advertisements appearing on those platforms, which may take 3 to 5 working days, nor for platform-specific posting fees, which may be passed on to the Client if eligibility criteria are amended multiple times.
4. TURNAROUND TIMES AND DELIVERABLES
4.1 Labour Market Test Reports: The Provider will deliver the LMT report within 5 to 7 weeks of
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confirmation of payment,
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receipt of all necessary information from the Client, and
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publication of the LMT advertisements. If there is an unusually high volume of applications, the Provider may require up to 7 weeks to complete the report.
4.2 Other Reports: For non‑LMT migration‑law reports (training plans, genuineness‑of‑position reports, market‑salary‑rate analyses, GTI submissions, business plans, GTE letters and similar reports), the typical turn‑around time is 10 to 12 business days after payment confirmation and receipt of all required information. The turn‑around time commences on the next business day after payment is confirmed.
4.3 A “business day” means Monday to Friday (10 am–5 pm AEST/AEDT), excluding weekends and public holidays. Each business day constitutes a full 24-hour period. The Provider may deliver Services outside regular office hours.
4.4 Revisions are provided free of charge within 30 calendar days after delivery of the final version. Requests for amendments made after this period or changes to the nominated position may attract additional fees.
5. CLIENT RESPONSIBILITIES
5.1 The Client must provide complete and accurate information via the Provider’s online form to enable preparation of the report. The Client (or their migration agent/lawyer) must carefully review the draft advertisements and or reports for compliance with legislative requirements. The Client remains responsible for ensuring that all information submitted to the Department of Home Affairs complies with the Migration Act 1958 and the Migration Regulations 1994.
5.2 Communications are conducted by email to ensure clear records. The Provider does not accept instructions via WhatsApp or SMS. Clients should direct all urgent queries to contact@zeollasolutions.com.
6. FEES AND PAYMENT
6.1 The Client must pay the Provider’s tax invoice in full before services commence. Additional fees may be charged for:
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Changing eligibility criteria or request parameters more than once (due to recruitment platform posting fees and admin fees).
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Requests for amendments beyond the 30‑day revision period or changes to the nominated position.
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Re‑publication of LMT advertisements if the Client provides incorrect information.
6.2 Payment of the tax invoice constitutes the Client’s acceptance of these Terms.
7. INTELLECTUAL PROPERTY AND COPYRIGHT
7.1 All migration‑law reports and content created by the Provider remain the Provider’s intellectual property. Under the Copyright Act 1968 (Cth), copyright in original literary works (including reports and marketing content). The Provider retains ownership of the copyright in all works produced and does not assign or transfer copyright to the Client.
.2 Licence to Use: Upon full payment, the Provider grants the Client a non‑exclusive, non‑transferable licence to use the delivered report solely for the purpose of supporting the Client’s migration application or sponsorship obligations. The Client must not reproduce, adapt, distribute, communicate, sell or otherwise exploit the report beyond this limited purpose.
7.3 Format: To protect the Provider’s intellectual property, all reports are supplied only in sealed PDF format. Editable word‑processing files (e.g., .docx) will not be provided. Alteration or extraction of content from the PDF is prohibited. The Client must ensure the uploaded PDF is under 5 MB to meet the Department of Home Affairs’ online application size limits.
7.4 Attribution: The Client must not remove or obscure any copyright notices or attribution statements included in the report.
7.5 Any unauthorised reproduction or communication of the Provider’s content may constitute copyright infringement and may lead to legal action.
8. CONFIDENTIALITY AND DATA PROTECTION
8.1 The Provider will handle all personal information in accordance with the Privacy Act 1988 (Cth) and will use Client‑supplied information solely for preparing the report. The Provider implements appropriate data‑security measures to protect confidential information and will not disclose it to third parties except where required by law or necessary for delivering the Services.
9. LIMITATION OF LIABILITY
9.1 The Client acknowledges that the Provider’s Services are informational and assistive only. The Provider is not responsible for the success or outcome of any visa application, nomination or sponsorship decision. The Provider does not accept liability for any loss, damage, refusal or delay arising from the use of the content, including any non‑compliance with legal requirements. The Client should obtain professional migration and legal advice before making any application or decision.
10. TERMINATION
10.1 Either party may terminate this agreement by giving written notice. If the Client terminates the agreement before the Services are completed, the Client will be invoiced for any work already performed. Termination does not affect the Provider’s intellectual‑property rights or the Client’s obligation to pay for Services rendered.
11. DISPUTE RESOLUTION
11.1 In the event of a dispute, both parties agree to negotiate in good faith to resolve the matter. If a resolution cannot be reached, the parties submit to the non‑exclusive jurisdiction of the courts of the Commonwealth of Australia.
12. GOVERNING LAW
12.1 These Terms are governed by the laws of Australia, including the Migration Act 1958, Migration Regulations 1994 and relevant legislative instruments (e.g., LIN 18/036). Any disputes arising under these Terms will be heard in Australian courts.
13. AMENDMENTS
13.1 The Provider may amend these Terms from time to time to reflect changes in law or business operations. The Provider will notify Clients of any changes, which will take effect upon publication on the Provider’s website or in subsequent communications.
14. ENTIRE AGREEMENT
14.1 These Terms constitute the entire agreement between the Provider and the Client in relation to the Services and supersede any prior agreements or understandings. Any additional or inconsistent terms proposed by the Client are expressly rejected unless agreed in writing by the Provider.
Zeolla Solutions is a copyright and consultancy business that provides drafting and support services only. We do not offer legal services, nor do we provide legal advice to clients. All work produced by Zeolla Solutions is prepared for use by registered migration agents and practising lawyers, who remain responsible for the provision of legal or migration advice.
Zeolla Solutions provides copywriting services (writing services) only. These are NOT legal services; they are NOT covered by legal professional privilege, the Queensland Law Society professional indemnity scheme, or the QLS Professional Standards Scheme.