ZEOLLA SOLUTIONSAustralia
Case Support

Translation
Services

Translation of supporting documents for a visa application, certified where the Department requires it.

Price
Quoted per case
Turnaround
You choose it on the form
10 to 12 working daysYour quote
5 to 7 working days+30%
1 to 2 working days+50%
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When certification matters

Documents in a language other than English have to be accompanied by an English translation. For documents prepared in Australia, the Department requires translation by a NAATI accredited translator. For documents prepared outside Australia, the translator must be an approved translator in that country, with their full name, address, qualifications and accreditation on the translation.

Getting this wrong is a slow and avoidable problem: the application is lodged, the translation is not accepted, and a request for further information arrives weeks later.

What we need

  • The documents themselves, scanned clearly and in full - including stamps, seals and reverse sides

  • The language pair

  • Whether NAATI certification is required

  • The visa application the translations are for

  • Your deadline

Order

Translation Services

Complete the form and you receive a case reference immediately. Nothing is payable until we confirm scope and price in writing.

Intake form

Translation Services

Translation of supporting documents for use in a visa application.

Your case

If you have already contacted us about this matter you will have a case number. Enter it here and we will file this intake against that same case rather than opening a new one.

Do you already have a case number? *
The reference from your earlier enquiry, in the form ZAU-YYMMDD-NNNN.
Migration agent
Translation
Is NAATI certified translation required? *

No documents attached yet. Each document is sent to us as soon as you choose it, so there is no long wait at the end. Single documents up to 60 MB are fine. If you would rather not upload at all, put everything in a Dropbox, Google Drive or OneDrive folder and paste the sharing link into “Link to a shared document folder” instead.

Additional info
Acknowledgement

Read the Terms and Conditions before you tick this box.

Attachments: up to 10 files and 40 MB in total, 24 MB per file. If you have more than that, put them in a shared folder and paste the link below.

Add to your order

Tick anything else you need for this matter and the quote below updates. Where a combination has a package price, that price is applied automatically.

Additional services
Turnaround

Standard is 10 to 12 working days from a complete intake. If you need it sooner, choose it here and the quote below updates.

Payment

Nothing is payable until we confirm scope and price in writing. Choose how you would like to settle the invoice when we do.

How would you like to pay? *
Your quote

Translation Services is scoped case by case, so there is no standard price. Send the form and we come back within one business day with a fixed quote and a payment link. Your quote will already have the 10% off applied.

TurnaroundConfirmed with your quote

For urgent matters, contact the team before you order.

Submitting generates your case reference. It does not create a retainer - we confirm scope, price and turnaround in writing within one business day.

Common questions

Which languages?

Tell us the language pair on the form and we confirm availability and price before you commit.

Is NAATI certification included?

Where it is required, yes, and it is priced accordingly. The form asks.

How are documents delivered?

As PDFs, with the translator’s details on each translation as the Department requires.

How long does it take?

It depends on volume and language. We quote with a delivery date within one business day.

Can you translate documents you did not receive in full?

No. Partial scans - missing stamps or reverse sides - are a common reason a translation is rejected.

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